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Good point about highly paid users refusing to use ECM. I know a partner in a New York law firm who got so upset with the firm's content management profiling screens that he went to the nearest circuit city, bought a pc wid MS Word installed and put it on his desk. He would put all his documents on a floppy for his secretary to email to others.

Something I would expect to see happening to help adoption in these environments is the task of tagging shifting away from the content author. A level of tagging can be provided by software, parsing hints from the context in which a document was generated. But the most significant level of tagging could be provided by the content consumers.

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